JumpLine
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Jumpline, a well-established, privately owned web hosting company with headquarters in Columbus, Ohio, is a leading web hosting solutions provider. Founded in 1997, Jumpline provides top-end hosting solutions to over 75,000 business and personal websites.
At Jumpline, our mission is to deliver the best web hosting solutions, with the best customer service, on the best infrastructure in the hosting industry today. Through our years of experience, our attention to detail, and our established record of service, we stand strong in our mission and will continue to provide the most professional and reliable service possible to each and every one of our customers. From our knowledgeable support technicians to our systems engineers, everyone here at Jumpline realizes their roles and responsibilities and strives to provide an environment that will pave the way for the success of our web hosting customers.
| Info | |
| Bandwith | 50GB |
| Free Account Transfer: | No |
| Free Domain | No |
| Pricing Starting At | $7.95 |
March 2nd, 2010 at 7:29 pm
I have used jumpline in the past for a total of 3 years. it was ok to me in the beginning but then I began noticing that every once in a while I had trouble getting to my sites, control panels or even the jumpline website. I wrote it off as my Internet, crappy DSL at the time, messing up. But after a few months I realized that something was wrong.
I then started monitoring my traffic and such and sure enough, there was a big problem. I was offline a lot. I cotnacted Jumpline many times to get the issue resolved and they always appologized for a minor nework issue. However, 20 minutes here and 1 hour there and every other day, was much more than a minor issue. According to my logs, my sites were up the entire time but their network was down so nobody could access my sites.
I soon began logging my issues and downtimes to take advantage of their uptime gurantee, not sure if they still have this, and their uptime came out to be 99.95% for me. This is unacceptable under any conditions. So, they refused to give me a credit or to resolve the issue, so I told them to shove their servers where the sun don’t shine.
I will never recommend Jumpline.Com to anyone. They may have an OK staff, but their network sucks. What good is a server that stays online all the time, if the connection it has to the web, does not work?